I run a niche IT company that services SME businesses.We've been looking for an ISP to partner with to deliver fibre and VoIP to our clients and honestly I can't for the life of me find one that doesn't:- Have hugely restrictive Terms, aimed at stealing customers- Have regular outages on simple platforms like VoIP- Run the other way as fast as they can when there is a problem- Mismanage billing- Guide clients through the quagmire of Chorus etc.Is it unrealistic to think that there is a nimble, smart ISP who is looking to form real partnerships with businesses like mine without taking the piss, promising the early and delivering very little, being responsive and offering a range of products at a reasonable (not silly money, but not the cheapest either) price point?Bernard Hickey (and others) can't get satisfaction from NZ's largest ISP. Can't even go with the biggest and best-resourced of the lot!https://twitter.com/bernardchickey/status/573317190121742337
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